順天堂大学医学部附属順天堂医院 国際診療部 International Health Care Center

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To international patients who are living outside of Japan and not enrolled in the Japanese national health insurance system

Here is the appointment process for consultation appication through a medical coordinator. For more detailed information, please inquire with your medical coordinator.


  • 1.Requesting an appointment
  • 2.Decision-making process
  • 3.Arrangement of appintment schedule
  • 4.Preparing documents for a medical stay visa application
  • 5.Patients come to their appointments

1
Requesting an appointment
Registered guarantors/medical coordinators

▶Login to online application system (password required).
*For the first time user, please inform us of your registered guarantor's number via email (intl@juntendo.ac.jp).
▶Uploading medical information.
▶Mailing CD-ROM (DICOM format only) to Department of International Healthcare (if applicable).

Department of international healthcare
▶Verifying of medical information and related documents.
▶Requesting additional medical information (if any needed).
▶Sending confirmation email after receiving needed medical documents.
2
Decision-making process
Department of international healthcare

▶Issuing patient ID card
▶Importing medical information and image data into hospital's system

Requested clinical department
▶Assigning specialists based on available medical information. (*There is a possibility that we won't able to take the case due to unavailability of medical resources.)
3
Arrangement of appintment schedule
⚠For patients planning to obtain a medical stay visa, appointments will be scheduled to 1.5-2 months later to allows sufficient time.
Department of international healthcare

▶Sending guidance for the day of consultation via email after appointment schedule is confirmed.

Reservation clinic (Private section) / Second opinion service
Assigned specialist
4
Preparing documents for a medical stay visa application (not provided for other visa)
Assigned specialist

▶Providing a preliminary treatment schedule for reference (*subject to change)

Department of medical affairs

▶Providing a inpatient cost estimate (*subject to change)

Department of international healthcare

▶Providing following documents based on the preliminary treatment schedule and inpatient cost estimate.

  • Certificate of planned medical services from medical institution
  • Inpatient cost estimate
Registered guarantors/medical coordinators
5
Patients come to their appointments

Patient Notices

  • In principle, patients who cannot speak Japanese should always come to the hospital with their own medical interpreter. Interpretation services are not available in our clinical and laboratory departments. We only accept medical documents in Japanese of English. Please prepare accordingly.

  • Juntendo University Hospital has been designated a “Special Functioning Hospital” by the Ministry of Health, Labor and Welfare, providing high-level, advanced medical care. To provide safer and more reliable services, we ask that you bring a patient referral document (letter of referral) and health examination data (including previously recommending treatments and test results) from the medical institution where you were previously seen when you come for your consultation.
    If you do not have a patient referral document, you will be charged an additional initial consultation fee of 11,000 yen (tax included). Patients with a letter of referral from a hospital in another country are asked to prepare a Japanese or English translation.
    In the outpatient clinics, there may be times when an examination on the same day is not possible depending on the disease or condition. Also, unless you have made an appointment directly with the doctor in advance, you may not be able to see the doctor to whom your letter of referral is specifically addressed. You will be seen by the doctor who is in charge of first visits on that day. We thank you for your understanding and cooperation.

  • Starting on April 1, 2018, international patients who do not have Japanese public health insurance will be charged at a rate of 30 yen per medical remuneration point (all patients, both foreign and Japanese, with Japanese public health insurance are charged 10 yen per medical remuneration point).

  • When visiting the hospital be sure to bring your passport for personal identification. Residents of Japan are NOT required to carry or present their passports. Instead, please bring your residence identification card and your Japanese public healthcare insurance card if available.

  • If you are submitting digital images on a CD-ROM from a foreign hospital to Juntendo University Hospital, be sure to save them in the DICOM format. Data in other formats cannot be uploaded into our system.

  • Patients who require special accommodations for religious reasons are asked to inquire directly to the Department of International Healthcare.


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