JP
EN
CH① Patient Referral Document
(Referral Letter)
*Please use the format provided on our hospital’s official website.
Appointment process
To international patients who are living outside of Japan and not enrolled in the Japanese national health insurance system
International patients should always apply through a medical coordinator. Please note that we cannot accept inquiries from individuals. If you do not yet have a medical coordinator, please see the List of Registered Guarantors approved by the Ministry of Foreign Affairs.
Registered by the Ministry of Economy, Trade and Industry
List of Registered Guarantors (Medical Coordinators etc.)
Registered by the Ministry of Land, Infrastructure, Transport and Tourism
List of Registered Guarantors (Travel Agencies)
- 1.Requesting an appointment
- 2.Decision-making process
- 3.Arrangement of appintment schedule
- 4.Preparing documents for a medical stay visa application
- 5.Patients come to their appointments
1  |
Requesting an appointment |
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Registered guarantors/medical coordinators  |
▶︎Login to online application system (password required). ▶︎Please ensure that the medical information is properly prepared before submitting your application. ② Medical test results *Documents pertaining to the details described in the Patient Referral Document (Referral Letter)
③ Digital images (CD-R, DVD, etc. ) *Digital images must be submitted on CD-R, DVD, etc., exclusively in DICOM format. |
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2  |
Decision-making process |
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Department |
▶Assigning specialists based on available medical information. (Please note that acceptance may not be feasible in some cases due to resource limitations.) |
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3  |
Arrangement of appintment schedule |
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▶The target schedule is approximately one month after acceptance is confirmed (for Medical Stay Visa). |
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4  |
Preparing documents for a medical stay visa application (For those who wish) |
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Department of international healthcare |
▶Preparing the application documents based on the appointment. |
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Registered guarantors/medical coordinators |
▶ Application procedures at embassies and consulates of each country. |
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5  |
Patients come to their appointments |
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Registered guarantors/medical coordinators |
Submit a copy of your Landing Permission (after entry into Japan) |
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Patient Notices
In principle, patients who cannot speak Japanese should always come to the hospital with their own medical interpreter. Interpretation services are not available in our clinical and laboratory departments. We only accept medical documents in Japanese of English. Please prepare accordingly.
Juntendo University Hospital has been designated a “Special Functioning Hospital” by the Ministry of Health, Labor and Welfare, providing high-level, advanced medical care. To provide safer and more reliable services, we ask that you bring a patient referral document (letter of referral) and health examination data (including previously recommending treatments and test results) from the medical institution where you were previously seen when you come for your consultation.
If you do not have a patient referral document, you will be charged an additional initial consultation fee of 11,000 yen (tax included). Patients with a letter of referral from a hospital in another country are asked to prepare a Japanese or English translation.
In the outpatient clinics, there may be times when an examination on the same day is not possible depending on the disease or condition. Also, unless you have made an appointment directly with the doctor in advance, you may not be able to see the doctor to whom your letter of referral is specifically addressed. You will be seen by the doctor who is in charge of first visits on that day. We thank you for your understanding and cooperation.
Starting on April 1, 2018, international patients who do not have Japanese public health insurance will be charged at a rate of 30 yen per medical remuneration point (all patients, both foreign and Japanese, with Japanese public health insurance are charged 10 yen per medical remuneration point).
When visiting the hospital be sure to bring your passport for personal identification. Residents of Japan are NOT required to carry or present their passports. Instead, please bring your residence identification card and your Japanese public healthcare insurance card if available.
If you are submitting digital images on a CD-R, DVD, etc. from a foreign hospital to Juntendo University Hospital, be sure to save them in the DICOM format. Data in other formats cannot be uploaded into our system.
Patients who require special accommodations for religious reasons are asked to inquire directly to the Department of International Healthcare.