To international patients living inside of Japan

Patient Notices

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  In principle, patients who cannot speak Japanese should always come to the hospital with their own medical interpreter. Please note that people who do not come with a medical interpreter may not be able to be seen on that day. Interpretation services are not available in our clinical and laboratory departments. We only accept medical documents in Japanese or English. Please prepare accordingly.

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  Juntendo University Hospital has been designated a “Special Functioning Hospital” by the Ministry of Health, Labour and Welfare, providing high-level, advanced medical care.
  To provide safer and more reliable services, we ask that you bring the following documents when visiting the hospital:
  • A patient referral document (letter of referral) from another medical institution
  • Health examination data (including those indicating the need for re-examination, close examination, or medical treatment)

  If you do not have a patient referral document:
  • An Additional Fee for a First-time Patient without a Referral of 11,000 yen (tax included) will be charged separately from the medical consultation fee
  • Please note: this fee is subject to change

  If you bring a referral letter issued by an overseas medical institution:
  • Please prepare a Japanese translation

  Important notes for general outpatient visits:
  • Unless you have made a direct appointment with a specific doctor, you may not necessarily be seen by the doctor addressed in your referral letter
  • You may be examined by the doctor in charge of first visits on the day

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  Starting on April 1, 2018, international patients who do not have Japanese public health insurance will be charged at a rate of 30 yen per medical remuneration point (all patients, both foreign and Japanese, with Japanese public health insurance are charged 10 yen per medical remuneration point).

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  When visiting the hospital be sure to bring your passport for personal identification. Residents of Japan are NOT required to carry or present their passports. Instead, please bring your residence identification card and your Japanese public healthcare insurance card if available.

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  If you are submitting digital images on a CD-R, DVD, etc. from a foreign hospital to Juntendo University Hospital, be sure to save them in the DICOM format. Data in other formats cannot be uploaded into our system.

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  Patients who require special accommodations for religious reasons are asked to inquire directly to the Department of International Healthcare.