To international patients living inside of Japan

Patient Notices

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  In principle, patients who cannot speak Japanese should always come to the hospital with their own medical interpreter. Please note that people who do not come with a medical interpreter may not be able to be seen on that day. Interpretation services are not available in our clinical and laboratory departments. We only accept medical documents in Japanese or English. Please prepare accordingly.

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  Juntendo University Hospital has been designated a “Special Functioning Hospital” by the Ministry of Health, Labor and Welfare, providing high-level, advanced medical care. To provide safer and more reliable services, we ask that you bring a patient referral document (letter of referral) and health examination data (including previously recommending treatments and test results) from the medical institution where you were previously seen when you come for your consultation.
  If you do not have a patient referral document, you will be charged an additional initial consultation fee of 11,000 yen (tax included). Patients with a letter of referral from a hospital in another country are asked to prepare a Japanese or English translation.
  In the outpatient clinics, there may be times when an examination on the same day is not possible depending on the disease or condition. Also, unless you have made an appointment directly with the doctor in advance, you may not be able to see the doctor to whom your letter of referral is specifically addressed. You will be seen by the doctor who is in charge of first visits on that day. We thank you for your understanding and cooperation.

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  Starting on April 1, 2018, international patients who do not have Japanese public health insurance will be charged at a rate of 30 yen per medical remuneration point (all patients, both foreign and Japanese, with Japanese public health insurance are charged 10 yen per medical remuneration point).

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  When visiting the hospital be sure to bring your passport for personal identification. Residents of Japan are NOT required to carry or present their passports. Instead, please bring your residence identification card and your Japanese public healthcare insurance card if available.

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  If you are submitting digital images on a CD-ROM from a foreign hospital to Juntendo University Hospital, be sure to save them in the DICOM format. Data in other formats cannot be uploaded into our system.

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  Patients who require special accommodations for religious reasons are asked to inquire directly to the Department of International Healthcare.

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