Consultation support service/app

Information on outpatient support app

From January 2023, 1, the new outpatient support app
[NEW! From July 2023, 7] Laboratory test results can now be viewed

*Our basic policy is to disclose test results after the doctor's explanation.
Since it is necessary for the doctor to perform a public operation on the electronic medical record, if the test results are not displayed, please contact us.
Please check with your doctor.

What is My Hospital

MyHospital, a smartphone app that connects patients and medical institutions
By downloading it to your smartphone and completing the registration procedure at the registration booth of the hospital, you will be able to check the status of waiting for medical examination and the reservation status of outpatient visits.
All apps are free to use.

App function overview

Waiting order

After the reception at the hospital, we will inform you of the waiting status of the examination in the app or by push notification.
You can wait at your favorite place, which is useful for effective use of time and countermeasures against infectious diseases.

Medicine preparation status search

You can check the completion status of your medicine, as displayed at the medicine exchange counter on the 1st floor of Building No. 1.

My medicine

You can register your medication information by reading the QR code attached to the prescription.
It is also possible to read barcodes of over-the-counter medicines and register them.


The schedule for follow-up appointments is automatically reflected.You can also enter appointments manually.


You will receive notifications from hospitals and MyHospital.

How to register

Scan the QR code or search for "My Hospital" in the app store and install the app on your smartphone.
Registration and use are free.
Registration method_QR

Note: To use the app, you need to bring the following three items and register yourself at the app support desk in the hospital.
*If the patient is a minor, the registration method is different. Please click the PDF to check.If you have any questions, please contact the support desk.
① Registration completion screen (QR code)
② Patient ticket of our hospital
③ Identity verification documents (Please bring one of the following) 
  • Driver’s License
  • Passport
  • Residence card
  • My number card
  • Insurance card + Pension book
  • Health insurance card + maternity record book
  • Health insurance card + medical details

*Registration will be accepted on the 1st floor. Please feel free to contact us.
 [Weekdays 9:00-17:00 Saturdays (excluding 2nd Saturday) 9:00-13:00]


Contact Us

MyHospital Support Center

TEL: 0120-120-075
Reception hours: 9:00-18:00 *Excluding year-end and New Year holidays

Plus Medi Co., Ltd.
2-5-11 Kanda Jimbocho, Chiyoda-ku, Tokyo Jimbocho Center Building 6F

Guidance of medical expenses deferred payment credit service (atokure)

At our hospital, we recommend that you use the "medical expense deferred payment credit service (atokure)" that allows you to leave without waiting for the bill.
Please consider registering to shorten the waiting time for accounting and the time spent in the hospital.

You can use it from the day you register!

Also, to use Kure, you need to register for this service in advance.
Please register as a user using the QR code or URL below.Usage fee is free.
From the day you register, you can use more credits.

Items required for initial registration

  • hospital ticket
  • Smartphone, tablet, PC (Registration of flip phones is not possible)
  • your credit card

Registration site URL:

  • From registration to completion, please switch to your own connection environment for safety.
  • Please check your credit card limit in advance, as hospitalization fees can be expensive.
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Registration Support Desk Information
  • I want to use it, but it seems difficult to register...
  • I tried registering but it didn't work.
  • I'm not confident in using my smartphone...

We would be happy to help you with your registration if you would like.
For more information,Building No. 1, 1st floor next to the re-examination reception machine Of"Registration Support Desk"Please contact us.
Flow of use
About medicine delivery service
◆ You can go home without waiting for the bill or medicine
◆ Delivery fee starts from 499 yen, and payment is made later.

If you are using kure, you can also easily receive medicine delivery.
If you wish to use it, please come to the pharmacy department counter with the medicine exchange ticket that you will receive at the accounting reception desk.
About the reference function for credit receipts and statements
You can also refer to the receipts and statements for using credit on the website.
  1. Access the login page from the URL described in the payment completion email
  2. After successfully logging in, you will be redirected to the receipt/statement reference page.

  • After 14 on the day you receive the payment completion emailavailable for
  • You can refer back up to 2021 months from the payment completed in August 8.
    Please note that we cannot refer to payments completed before July 2021 and payments made by other than Kure.
  • If the payment amount is 0 yen using a public expense certificate or credit limit certificate, you will not be able to refer to receipts and statements.If you need it, please ask at the "Accounting Reception" when you visit the hospital.
  • This function is for reference only and cannot be used as the original receipt/statement.
    The original can be issued from the receipt issuing machine installed in the hospital.
 *Regarding the installation location of the reception machine (issuing a ticket) and the receipt issuing machine
Reception machine (issuing ticket) and receipt issuing machine Installation location
Medical Expense Deferred Payment Credit Service Usage Receipt Machine/Receipt Issuing Machine
<Hours> Weekdays 7:00-21:00, Saturdays 7:00-18:00 (excluding second Saturdays and holidays)

  • For medical treatment reception, you need to apply separately at the re-examination reception machine.
  • If you wish to pay on the day, please inform the accounting receptionist after the examination.
  • If you have already registered but do not receive a usage slip, you may not be able to use the service later due to patient or hospital circumstances.
    We will investigate the situation, so please report to the accounting reception.
  • There is no need to submit an "Post-credit usage slip" to the accounting reception desk after the examination.
  • Receipts and statements can be issued from a dedicated receipt issuing machine after payment is completed.
  • atokure_map01_240219
    Atokura Building No. 1, 1st floor
Mailing of receipts and medical records
If you are in a hurry or do not plan to visit the hospital, you can receive a receipt by mail.
* It will be mailed after payment is completed.The postage fee of 370 yen will be deducted from the registered card.

XNUMX. Outpatient application
  • Please apply at the reception for postpay.
  • Please apply by phone at the contact point below.
XNUMX. Report of hospitalizationIncluded
  • Please apply at the admission reception on the day of admission.
  • If you are hospitalized, please apply at the hospital accounting counter on the 1st floor of Building B.
*Receipts for the period of hospitalization will be mailed to you after you are discharged from the hospital.


Contact Us

Building No. 1 Outpatient Accounting
TEL: 03-3813-3111(Representative) Extension 5077
Reception hours: Weekdays 9:00-17:00 Saturdays 9:00-13:00 2nd Saturdays and holidays excluded

Information on medicine delivery service

About medicine delivery service

If you would like to have your medicine delivered, please bring the medicine exchange ticket that you will receive at the Kure-only reception desk and come to the medicine delivery reception desk.

◆ No need to wait for bills or medicines, just receive medication instructions at the medicine delivery reception and go home!
◆ Delivery fee starts from 499 yen!Convenient payment at a later time!


Simple, easy, no waiting time for medicine!

Features of “Medicine Delivery Service”
  • You can go home without having to wait to receive your medicine.
  • You can use it from one coin (delivery fee from 499 yen).

About the medicine delivery service reception place (drug home delivery reception)

Dedicated home delivery reception desk for medicine delivery service
Handling time
Weekdays 9:00-17:00
Saturday 9: 00 to 13: 00
If you are using the medicine delivery service outside of the above hours, please come to the medicine delivery counter.
medicine delivery service
Contact Us
Pharmaceutical department
TEL: 03-3813-3111(Representative) Extension 5127
Reception hours: Weekdays 9:00-17:00 Saturdays 9:00-13:00 2nd Saturdays and holidays excluded